Our Team

Jennifer Good

Executive Vice President, RELM 2

Jennifer Good has over 25 years of experience working with business, nonprofits, and educational institutions in the fields of communication, training, employee relations, strategic planning, and management.  Her consulting company, Workforce Echoes, merged with RELM 2 in October of 2011.  

Read more: Jennifer Good

Laura Sita

Marketing and Media Production

Laura Sita has over 20 years of experience in marketing, sales, and management.  She began working at Workforce Echoes in 2005 and co-managed the company through 2011.  Her responsibilities included marketing, presentation design, instructional development, and planning.  She also worked on consulting projects in the areas of strategic planning, marketing, and fundraising.  In 2011 Laura opened her own company, PurGioia Images.  She now does occasional work for RELM 2 as one of our trusted partners.  

Jeff Sullivan

Advisor

Jeff Sullivan shares his 25 years of experience in senior human resource roles for Southwest Airlines, Office Depot and others with our executive team. He is the co-founder of an international business consulting company with over 250 clients world-wide, and worked with companies such as JetBlue, Jenny Craig, Fender Music, Elizabeth Arden, Cranium Games and WestJet. Jeff has worked in every major industry and has wide experience in start-ups and merger/acquisitions. While at Southwest, the company was named to Fortunes' "Best Places to Work in America," five years in a row, had the best service record of any airline, and became one of America's most celebrated companies. During his time at Office Depot, the company was the top performing and fastest growing retailer in America. Jeff served on the Presidential commission for retail development.

Malcolm Munroe

Trainer

Malcolm Munroe serves as our contract trainer to bring our training programs directly to your organization. He is a nationally-recognized thought leader in the areas of management & leadership development, performance management, and career development and transition. He is the author of The New Rules of Engagement: How to Keep Your Superstars Loyal to You and seven other business books. He has worked with managers at Darden Restaurants, Pratt & Whitney, Pitney Bowes, Bio-Rad Technologies, SPX Global Solutions, Siemens Medical Solutions, AllState, FEMA, The National Security Agency, Florida Power & Light, Cubic Applications, Inc., Firth-Rixson Limited, Sioux Falls Surgical Hospital, The Smithsonian Institution, The Robert H. Smith School of Business at University of Maryland, and all 4 branches of the United States Military. Mr Munro holds a Master of Arts degree in Organizational Leadership from Chapman University and a Bachelor of Science degree in Health Care Management from Southern Illinois University. He is also a licensed practitioner of the Apter Motivational Styles Profile, and is a qualified facilitator of the Myers-Briggs Type Indicator®, the Strength Deployment Inventory (SDI), and FIRO Element B.

Jill Airey

Executive Coordinator

Jill Airey serves as a Trusted Partner to RELM 2 through her business TempoAirey Assistance.  She is an expert in organization and administration. She also has extensive experience coordinating efforts of volunteer teams. Originally from Northern Ireland, she has lived in the U.S. for 20 years.  

Kathleen Good

Administrative Assistant

Kathleen Good serves as an occasional Administrative Assistant to our team. She is a student at the University of Delaware and has a double major in management and finance. She graduated from Annapolis Area Christian School in 2009. Kathleen helps with survey needs, research, and administration.

Julia Sullivan

Advisor, Attorney

Julia Sullivan holds a Law Degree from American University. She has over 20 years of experience in commercial litigation and concentrates on regulatory issues in the electric utility and natural gas pipeline industries. She has represented energy companies in significant matters before the federal courts, the Federal Energy Regulatory Commission, and state utility commissions. She assists the Workforce Echoes team with contract development and review, legal advice, and business development issues. Julia lives in Montana every spring and summer and in Maryland every fall and winter.

Eileen Gross

Advisor, Finance

Ms. Gross is a 1983 graduate of Fordham University, College of Business Administration where she earned her BS in Finance. She spent the early years of her career with Eisner, LLP in New York as a Forensic Accountant working on high profile bankruptcy and fraud investigations. She currently is the Chief Financial Officer of Howard W. Phillips & Co, where she also holds the positions of Secretary and Treasurer of their board. She has been with HWP since 2000. Eileen has held board positions for local non-profits while also participating in the sponsor program at the United States Naval Academy. She lives in Davidsonville, Maryland with her husband and daughter.

Keith Good

Advisor, Business Development

Keith Good has been involved in construction, real estate, and business development for the past 30 years in the Washington D.C. and surrounding areas. Keith holds a Bachelor of Science Degree in Engineering from the University of Maryland. He is currently the Vice President at ADI Construction and handles all business development. He lives in Tracy’s Landing, Maryland with his wife and four children and advises the RELM 2 team on sales and business development issues.

Jodi Fisher

Board of Advisors, Instructional Design and Performance Management

Jodi Fisher serves on our Board of Advisors and assists with instructional design and consulting projects as needed. She has a Master’s Degree in Hotel and Restaurant Management from the University of Maryland University College and a Bachelor of Arts in Sociology from the University of Maryland. She has worked for PM Hospitality Strategies, Merit Hotel Group, Westin Hotel, and the Holiday Inn. She worked in a variety of positions including general manager, director of sales, and consultant. She currently is an Associate Professor at Anne Arundel Community College in the Hospitality, Culinary Arts and Tourism Institute. Jodi lives with her son and daughter in Calvert County, Maryland.

Shelby Potts

Trainer and Consulting Assistant

Shelby has over fifteen years of management experience in educational settings, from college to K-12 education. She has spent the last three years instructing high school students about the many opportunities a higher education degree will convey, including the application process and the benefits of institutional and governmental financial aid.  She volunteers her time to local schools and has served as the President and Vice President of the Parent Teacher Organization. She holds a Bachelors of Science Degree in Management and Marketing from Regis University.